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Case Study


Case Study: Recruitment with Kerplunk.ai

Company Profile

TechTrend Innovations,a San Francisco-based cloud software startup, needed to hire 50 software engineers, data scientists, and product managers in 3 months. With a small HR team of five recruiters and over 3,000 applications received globally, the company sought an efficient, unbiased, and candidate-friendly hiring solution.

Recruitment Challenges

Challenge Description
High Application Volume 3,000+ applications for 50 roles.
Global Talent Pool Candidates from the U.S., Europe, and Asia — multilingual support required.
Bias & Inconsistency Manual screening led to uneven evaluations and unconscious bias.
Tight Timelines Hiring deadlines demanded fast quality screening.
Candidate Drop-Offs Delays in scheduling and feedback caused disengagement.

Solution: Kerplunk’s AI-Powered Video Interviewing

TechTrend adopted Kerplunk.ai to automate and optimize screening through asynchronous video interviews and AI-driven candidate assessments.

Process Overview

Setup & Integration:

Integrated Kerplunk with ATS and created role-based AI interview templates.

Asynchronous Video Interviews:

Candidates recorded interviews in their preferred language; no scheduling conflicts.

AI-Powered Assessments:

AI analyzed clarity, problem-solving, and cultural alignment while eliminating bias factors like accents or backgrounds.

Recruiter Review:

AI-generated scorecards and response clips allowed recruiters to shortlist quickly.

Results

Outcome Impact
Time Savings Screening time reduced by 80%.
Improved Quality of Hires 25% increase in high-performing hires.
Bias & Inconsistency Evaluation bias was cut by 32%.
Global Reach Fair, multilingual hiring in 10 countries; 30% of hires internationally.
Candidate Experience 85% candidates rated process as “flexible and user-friendly.”
Cost Efficiency Estimated savings of $50,000 in recruiter hours and resources.

Why It’s Used in Our Organization:

  • Time-saving at Initial Screening:
    Recruiters and leads use Kerplunk assessments to reduce the time spent on initial screening calls.
  • Post-Chat Assessment Sharing:
    After an initial conversation or prescreening chat with a candidate, recruiters share the Kerplunk assessment link.
  • Customizable Assessment Questions:
    Assessment questions can be tailored based on client requirements or specific job roles before sending to the candidate.
  • Oral Response-Only Assessments:
    Candidates respond orally via video — no typing involved — allowing us to assess communication skills, confidence, and clarity.
  • Better Candidate Evaluation:
    Enables recruiters to gauge candidates' presentation, problem-solving ability, and suitability for client needs without bias.
  • Streamlined Shortlisting:
    Helps recruiters and leads shortlist candidates faster and more effectively based on AI-generated insights and response recordings.

Key Takeaways

  • Faster, scalable hiring with AI-powered screening.with AI-powered screening.
  • Bias-free, competency-based evaluations enhance diversity.
  • Flexible, asynchronous interviews improve candidate satisfaction.
  • Seamless integration and multilingual support enabled global hiring.